We had a sizable amount of water damage due to a problem with our refrigerator. We notified SERVPRO of Jackson/Lacey on a Wednesday afternoon, and the crew arrived promptly the next morning. Roland and Marvey were wonderful as were the rest of the team. All work to be done was explained clearly and thoroughly. Everyone took the utmost care when moving our furniture and packing contents of the drawers. They made a stressful situation more tolerable. All workers were totally professional, yet extremely personable and friendly. I would highly recommend them to my friends and neighbors and would welcome Roland, Marvey and any of the crew back into my home without hesitation. When the job was finished, we felt as though we were saying goodbye to friends rather than workers! Such a great group of competent and respectful men.

Having everyone involved in the restoration process in our home working tirelessly has been a pleasure. Chris was incredible, keeping us informed of each step required to complete the job and making sure all work was handled professionally and respectfully. We now have beautiful new hardwood floors and carpeting and couldn’t be more pleased with how the friendly and highly competent workers finished the job.